Privacy Policy — CMC Projects

1. Who We Are

CMC Projects ("we", "us", or "our") is a project management and construction consultancy based in the United Kingdom. We are committed to protecting your personal information and being transparent about how we use it.

If you have any questions about this policy or how we handle your data, please contact us at admin@cmcprojects.co.uk.

2. What Information We Collect

We may collect and process the following personal information:

Contact information — name, company name, telephone number, and email address when you submit an enquiry via our website contact form.
Usage data — information about how you use our website, including pages visited, time spent on site, and referring URLs, collected via analytics tools.
Communications — any correspondence you send to us by email or through our website.

We do not collect sensitive personal data such as financial details, health information, or government identifiers through this website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide you with information about our services.
To manage and develop our relationship with you as a client or prospective client.
To improve our website and user experience based on aggregated usage data.
To comply with legal and regulatory obligations.

We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under the UK GDPR:

Legitimate interests — to respond to your enquiries and manage business communications.
Consent — where you have provided explicit consent, for example by submitting an enquiry form.
Legal obligation — where processing is required to comply with applicable law.

5. How Long We Keep Your Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically held for up to 3 years from the date of last contact. You may request deletion of your data at any time by contacting us.

6. Sharing Your Information

We do not share your personal data with third parties except in the following limited circumstances:

With service providers who assist us in operating our website or business, subject to confidentiality obligations.
Where required by law, regulation, or court order.
In connection with a merger, acquisition, or sale of business assets, where data protection obligations would transfer to the new entity.

7. Cookies

Our website uses cookies to enhance your browsing experience and to collect anonymous usage statistics. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

8. Your Rights

Under UK data protection law, you have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of your personal data in certain circumstances.
Right to restriction — to request that we limit how we process your data.
Right to object — to object to processing based on legitimate interests.
Right to data portability — to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at admin@cmcprojects.co.uk. We will respond within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

CMC Projects
+44 (0) 1763 852189
admin@cmcprojects.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.